Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

Download Dr. iQ - our practice mobile app

Access our Dr. iQ our practice mobile app - 7days, 8AM-8PM

Dr. iQ is our mobile app - the fastest way to access our GP services
7 days a week, including evenings, download the app NOW:

Welcome to our patients from
Boleyn Road Practice

Patients currently registered with Boleyn Road Practice will now be seen at Lucas Avenue Practice. You can contact Lucas Avenue Practice for your care needs in any one of the following ways:

Via our practice mobile app, Dr. iQ -
you can download and register on the Dr. iQ app now

Use the range of features on this surgery website

Visit us at Lucas Avenue Practice
1a Lucas Avenue, Upton Park, E13 0QP

Call the practice telephone number: 020 8471 7239

Register at Lucas Avenue Practice today
You are also able to register with Lucas Avenue Practice within a few minutes by using our online registration form:
Register with Lucas Avenue Practice

Get your FREE flu vaccination

This year, it is even more important to get your flu vaccination if you are:

  • 65 years of age or over
  • Suffering from a long term medical condition
  • Pregnant
  • A carer
  • A child aged 2 or 3 years old

Please choose from one of the following two options:

No ThanksI don't think I need a flu vaccination
Yes PleaseI think I need a flu vaccination
Please note:We will be vaccinating people in the 50-64 year old group who do not have health condition in November/ December, if there are sufficient vaccinations available. We will invite patients in this group only after we have vaccinated those who are at the highest risk.

What to do in a Mental Health crisis

cqc-ratings
nhs

If you feel unsafe and need immediate help

  1. Go to your local A&E Department, where the psychiatric liaison team can help you (24 hours a day, 365 days of the year)
  2. St Thomas’ Hospital A&E: Westminster Bridge Road, London, SE1 7EH | 020 7188 7188
  3. King’s College Hospital A&E: Denmark Hill, London, SE5 9RS | 020 3299 9000

If you’re with a community mental health team (CMHT)

  1. During the day contact your community mental health team (CMHT) first, and ask for your care coordinator or duty worker.

If you need less urgent help

  1. During opening hours, contact your GP
  2. Out of Hours GP service (SELDOC): 020 8693 9066
  3. Call the SLaM 24 hour information line: 0800 731 2864
  4. Call NHS 111 – 24 hour confidential helpline giving health advice: 111

Crisis: in distress – who to call and where to go

  1. Samaritans: Samaritans have heard many people’s stories and you can discuss anything with them in complete confidence. You don’t have to be suicidal to call for help. 24 hours a day, 365 days a year: 08457 909090
  2. Mind information line: 0300 123 3393
  3. SANEline: Confidential emotional support, practical help and information for people with mental health problems: 0845 767 8000
  4. Out of Hours Social Services: 020 8926 6000
  5. SLaM: 020 3228 6000 | slam.nhs.uk
  6. Pharmacies: find details of local pharmacies near you: http://www.nhs.uk/Pages/HomePage.aspx

Other helpful organisations

  1. Lambeth and Southwark Mind: 4th floor, 336 Brixton Road, London, SW9 7AA | 020 7501 9203 | info@lambethandsouthwarkmind.org.uk | www.lambethandsouthwarkmind.org.uk
  2. Solidarity in a Crisis: out-of-hours peer support service. 0300 123 1922 | 07872 403719 | outofhours-solidarity@certitude.org.uk
  3. Alcoholics Anonymous (AA): For help for problems with drinking see the website for details of local meetings. 0845 769 7555 | help@alcoholics-anonymous.org.uk | www.alcoholics-anonymous.org.uk
  4. National Drugs Helpline: also known as Talk to Frank. 0800 776600 (24 hours a day)
  5. Lambeth Carers Hub: Advice, support and events for carers. 020 7642 0038 (Monday-Friday, 9-5) | connect@carershub.org.ukwww.carershub.org.uk
  6. No Panic helpline: 0800 138 8889 | nopanic.org.uk/aboutus.html
  7. Victim Support: 6th Floor, Hannibal House Elephant and Castle Shopping Centre, London, SE1 6TE | 020 7277 1433 | www.victimsupport.org.uk
  8. Four in Ten: SLaM’s lesbian, gay, bisexual and trans (LGBT) Peer Support Group. 07711 376 258 | peterv@metrocentreonline.org

Patient Advice and Liaison Service (PALS)

PALS is here to listen and support you in whatever way they can to ensure your experience at SLaM is a positive one. If you are not happy about something at SLaM then PALS will try to help you. If you decide you want to make a formal complaint, PALS can advise you how to do this.

24hr information line: 0800 731 2864 | www.slam.nhs.uk/pals | pals@slam.nhs.uk

Travel

For the quickest way to plan your journey to a SLaM service try TfL’s journey planner. TfL 24hr travel information: 020 72222 1234 | www.tfl.gov.uk/journeyplanner

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