Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

Download Dr. iQ - our practice mobile app

Access our Dr. iQ our practice mobile app - 7days, 8AM-8PM

Dr. iQ is our mobile app - the fastest way to access our GP services
7 days a week, including evenings, download the app NOW:

Welcome to our patients from
Boleyn Road Practice

Patients currently registered with Boleyn Road Practice will now be seen at Lucas Avenue Practice. You can contact Lucas Avenue Practice for your care needs in any one of the following ways:

Via our practice mobile app, Dr. iQ -
you can download and register on the Dr. iQ app now

Use the range of features on this surgery website

Visit us at Lucas Avenue Practice
1a Lucas Avenue, Upton Park, E13 0QP

Call the practice telephone number: 020 8471 7239

Register at Lucas Avenue Practice today
You are also able to register with Lucas Avenue Practice within a few minutes by using our online registration form:
Register with Lucas Avenue Practice

Get your FREE flu vaccination

This year, it is even more important to get your flu vaccination if you are:

  • 65 years of age or over
  • Suffering from a long term medical condition
  • Pregnant
  • A carer
  • A child aged 2 or 3 years old

Please choose from one of the following two options:

No ThanksI don't think I need a flu vaccination
Yes PleaseI think I need a flu vaccination
Please note:We will be vaccinating people in the 50-64 year old group who do not have health condition in November/ December, if there are sufficient vaccinations available. We will invite patients in this group only after we have vaccinated those who are at the highest risk.

1 Missed Appointment

cqc-ratings
nhs

Dear Patient,

According to our records, you have booked and then did not attend for an appointment with your GP/Practice Nurse/Healthcare Assistant.

We understand that on occasions there may be genuine reasons why you are unable to attend an appointment. Please contact us to let us know if there were reasonable grounds for your non-attendance on this occasion.

As a practice we have approximately 200 unattended appointments per month. We deal with non attendance and lateness proactively so that our services are not strained. We normally send two notifications for missed or late appointments before further action is considered.

Wasted appointments may mean another patient who wants to see their GP or Practice Nurse is unable to due to limited availability. We respectfully request that if something arises meaning you may miss or be late for an appointment in the future, you kindly let us know at least an hour in advance. Your appointment can then be given to someone else and a new one can be offered to you if needed.

If you have any queries regarding this matter please do not hesitate to contact the surgery. Again, if you feel this communication has been issued to you in error and there was a specific reason why you were unable to attend then please inform us. Thank you for your co-operation.

Administration

 

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